What is StorageCare Guardian?
StorageCare Guardian is a remote monitoring and diagnostic solution that enables Quantum to proactively monitor the health of Quantum systems over the internet and use intelligent diagnostics data to remotely service the equipment if issues arise.
StorageCare Guardian delivers more reliable backups and faster resolution time for customers at no additional cost for supported products under warranty or service contract.
More reliable backups
Leveraging the intelligence inside Quantum's storage systems, StorageCare Guardian proactively monitors the health of the units, uses diagnostics data to predict possible failures, and determines whether or not the problem involves a Quantum product or other critical components in the environment.
Faster resolution time
When the system is down, StorageCare Guardian provides better diagnostics data that will enable Quantum to identify the root cause for rapid problem resolution.
